Is this the greatest complaint letter ever?

Oliver Beale wrote this to Virgin boss, my colleague the Reverend Sir Richard Branson. In it, he used lines like:

"You don't get to a position like yours Richard with anything less than a generous sprinkling of observational power so I KNOW you will have spotted the tomato next to the two yellow shafts of sponge on the left. Yes, it's next to the sponge shaft without the green paste. That's got to be the clue hasn't it. No sane person would serve a desert with a tomato would they. Well answer me this Richard, what sort of animal would serve a desert with peas in..."

And:

"Now I know what you're thinking. You're thinking it's more of that Baaji (sic) custard. I admit I thought the same too, but no. It's mustard Richard. MUSTARD. More mustard than any man could consume in a month."

I've gotta say, it's pretty good.

Here's the full thing here.

What do you think? I gave it 5 stars myself.