Wednesday, 24 September 2008

Catholic Health Australia


Disgusted some more.

Thought about it.

Still disgusted. And appalled.


Dear sir/madam,

I write to you with more than just a small degree of disgust over the blackmail stunt that you pulled today. I wish to complain about this as it is clear that you are behaving with an infantile level of dignity, decency and decorum.

Your board member Bishop Joseph Oudeman's threat to close your obstetrics wards in your Victorian member hospitals if the abortion bill successfully proceeds through state parliament is a national disgrace. Possibly even an international one. I cannot believe that you, in good conscience, would even consider resorting to blackmail to try to get this law stopped.

I can't even comprehend how you would even find blackmail to be appropriate.

All the bill requires is for doctors with a conscientious objection to abortion to refer women to doctors who do not. And yet, this isn't good enough for you: You have to enforce your concept of "life" on to the rest of us. Whether we're religious, specifically Roman catholic christians, or not.

How could you possibly do this?

All over the state, there are women who are going to need to give birth. According to stats on The Age's website, your hospitals deliver one third of them. Are you going to deny them assistance in a hissy fit over the laws, if they even become that? Law, that is?

And I read that your CEO, Martin Laverty, has stated that you will not require your doctors to comply with the law on this. This is a disgrace, and is completely irresponsible.

I can only conclude that you have the mental capacity of an eight year old who is threatening to take the bat and ball and go home if by chance he is given out. Please confirm when Mr Laverty and your board will be resigning over this matter.

Should you carry out your threat, I wish to advise that my wife and will have no alternative but to use condoms and birth control pills.

Yours sincerely,



Monday, 15 September 2008

The Australian Financial Review Part The Final

This is Part 10.

Click here for previous parts:

You pleased it’s all over?

Me too. Finally received this from Stuart from The Age this morning:

Thank you for your query regarding your subscription to The Financial Review. Your subscription has been extended by 8 weeks to compensate for the missed deliveries.

The contact number for any queries regarding subscriptions, deliveries or suspensions is 9604 1025 and is available 7 days from 6am. until 5pm Monday to Friday, 2.00p.m. Saturdays and 12 noon Sundays.


[Insert The Age graphic here]

I feel kinda sad that it’s over. But I’ll probably have something new to complain about next week.


Wednesday, 10 September 2008

The Australian Financial Review Part 9

This is Part 9.

Click here for previous parts:

8... 7... 6... 5A... 5... 4... 3... 2... 1...

Right. Now you're all probably getting almightily sick of this whole saga, but there is now the small issue of compensation. I'm sure that we'll get to that eventually.

The reason I'm sure of that is because yesterday, I received this in the mail. Snail mail, that is.

Which means that I have to type the whole sodding thing in:

Dear Dikkii


Thank you for your correspondence received on 25 August 2008 with regard to your complaint concerning The Australian Financial Review.

I write to confirm that your complaint has been received. A Consumer Affairs Victoria officer will contact you further to talk to you about how we may assist. This may take up to two weeks, or longer in some circumstances, as a large number of Victorians have sought our assistance. If you require an interpreter or have any special needs, please let the officer know when you are contacted.

Consumer Affairs Victoria assesses complaints in accordance with it's Conciliation and Compliance & Enforcement policies. Copies of these policies are available on our website at .

To avoid any further delay in having your matter dealt with, please ensure that all relevant documents in support of your complaint have been forwarded to Consumer Affairs Victoria. We will not be able to progress your complaint until we receive all supporting documentation. Please quote the reference above when sending in any additional documentation.

Consumer Affairs Victoria provides an accessible, cost-effective, practical and fair dispute resolution service for consumers. Consumer Affairs Victoria staff members have extensive experience in negotiating dispute outcomes which might avoid the need for recourse to Courts or Tribunals. However, Consumer Affairs Victoria does not have a determinative role, nor can it compel parties to participate in any conciliation process or to accept any settlement proposals that may be under consideration. If Consumer Affairs Victoria is unable to reach a mutually agreed settlement, we can provide you with information and advice about alternative avenues which you may wish to pursue to resolve your dispute.

Should you have any queries please contact us on 1300 558 181 and quote the reference number above.

Yours sincerely

Daniella Schmidt
Assessment Officer

I guess that I should be greeting this with a cheer. Instead, I fired this off to the Fin:

To whom it may concern,

I would like to thank you - and my newsagent - for my copy of The Fin, which was delivered on Saturday. I hope that this has been fixed, and look forward to my next copy.

With regards to my complaint below, there is still the matter of the previously undelivered eight weeks. Is it possible for someone to contact me to discuss some kind of arrangement?

Yours sincerely,


And you know, even though the resulting credit that I hope to get to my account will not be as great as the $75 this blog obtained from Harvey Norman, I hope to get some satisfaction out of this. I'm not letting go just yet.

Sunday, 7 September 2008

The Australian Financial Review Part 8

This is Part 8.

Click here for previous parts:

7... 6... 5A... 5... 4... 3... 2... 1...

My copy of The Fin was delivered this morning.  I breathed a sigh of relief.

Should I retract my complaint to Consumer Affairs just yet?  Unsure.  Certainly, I think that I'd like to know how the last eight weeks are going to be compensated for.

Tuesday, 2 September 2008

The Australian Financial Review Part 7

This is Part 7.

Click here for previous parts:

6... 5A... 5... 4... 3... 2... 1...

Previously, on Double The Fist...

OK. Not that exciting, but I'll keep you up to date anyway.

Sonny from The Age rang me yesterday to see where I was at with this one. After I informed him that I hadn't, in fact, received my copy of the Fin on Saturday, this is what he said:

"I think that it would be best if I filed an official complaint for you."

I nearly shat.

"Sonny," I pointed out, "I've already done that. Twice."

"OK. But if I do it, I'll be able to get the right people to speak to you."

I asked the question.

"Sonny, are you aware that I've already referred this to Consumer Affairs?"

A pause.


"You have received a forwarded copy of the email thread containing my initial complaints?"

"I might... um that is to say... there is..."

"Look. All I want is my Financial Review delivered on Saturday. Can you fix it?"

Sonny assured me that he would. Not before also assuring me that other people would be calling me. Yawn.

The time for talking is through. I want my newspaper.